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Hi janet28,
Thanks for your post and welcome here to the Community Forum. We apologize for the delay in responding and thank you for letting us know about your experience. We apologize for the inconvenience this has caused you and we appreciate your patience and understanding.
I would also like to thank Eric3 and jenniek for sharing helpful information with the Community Forum. Our team is committed to providing the best experience for all our customers, and your contributions help us do just that. The information they have shared is correct that you would need to reach out to IRD to fix this for you and you may correct it in the future.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
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