Forum Discussion
Isaiah_C Will there be tools available to helps us transition? e.g. import tools for payroll history.
Hi caveraft
Yes, as we get closer to Ace Payroll wrapping up in 2027, we’ll share more details. We don’t have everything to pass on just yet, but you can count on MYOB to provide guided transition tools and support to make the move smooth. We’ll also post updates in the Community Forum as soon as the team has more to share.
Cheers,
Princess
- LeanneW17 months agoContributing User
This is not what the email I received on 20 October says - has the end date been moved back?
- Genreve_S7 months agoMYOB Moderator
Hi LeanneW1,
No worries if that was a bit confusing. Quick heads up:
- MYOB Payroll support ends in April 2026.
- ACE Payroll will continue to receive support until April 2027.
They’re different products, so the timelines are different. Nothing’s been pushed back.
Regards,
Genreve
- JasonC793 hours agoMember
Princess_R is there any update on extraction tools we are currently having our holiday pay reviewed by a third party and need to supply them with detailed payroll history. Thank you in advance for your help.
- Doreen_P2 hours agoMYOB Moderator
Hi JasonC79,
Thanks for checking in. From MYOB’s current ACE Payroll update, the confirmed information is that ACE Payroll will be decommissioned on 1 April 2027, and you’ll still have access to your historical data on the desktop where ACE Payroll is installed. The update also encourages users to plan a move to another solution, with MYOB focusing support and development on MYOB Business Payroll.
At this stage, there doesn’t appear to be a specific update there about new extraction tools or a timeframe for them. For now, the main takeaway is that your historical payroll data should still remain accessible in your existing ACE Payroll desktop environment while you work through the review. You can also check this helpful link about Ace Payroll.
Cheers,
Doreen
- JasonC791 hour agoMember
Hi Doreen,
Thank you for your response it's really appreciated. I need to get our historical information out in CSV format however I can't workout how to do this. The only exports I seem to have is accounting data which doesn't give enough detail. I see there is an export called monthly which doesn't seem to work and I'm not sure if that will have the level of detail I've been asked for. Is there anyone within MYOB I can talk to about extracting our data into a CSV?
Thank you for your help.
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