AIM - since Business Upgrade
HI - Very frustrating that since the AIM Business upgrade from Essentials, I can no longer do AIM. I have re-mapped accounts - after many hours of working through it, and while I am now getting a rep...
Forum Discussion
Hi Calzac,
I understand your frustration - about- be specific. It's great to hear that you're open to trying the workaround. While I can't dive into refund specifics, I'd suggest heading to our website to share your thoughts on the upgrade. Thank you for your understanding and patience.
Feel free to post again anytime if you require further assistance.
Best regards,
Doreen
Ok. For those who have recently joined the AIM disaster....
If you use the cash accounting basis for GST and pay wages - AIM returns no longer work. They haven't worked since the forced upgrade which must be close to 6 months ago now.
You can work around the problem by filing an accrual based AIM return but it will have the wrong wage figure. Filing returns that you know to be wrong might irritate IRD. You can hack the return to get the right number at the bottom of the return by manually calculating and adding an adjustment.
I keep getting told its a priority to fix... I'm sure the ChatGPT moderator will soon respond thanking me for my understanding and patience.
I don't understand why this is still broken - rather than thanking me, just fix it.
I look forward to a real person contacting me to discuss the refund
Hi Calzac,
We understand your frustration with the current situation regarding this issue. If you require a refund, I would recommend raising a case via your MyAccount. Our team will promptly review your request and get back to you as soon as possible.
Feel free to start a new post if you have further queries and one of us will be happy to assist you.
Regards,
Earl
