Forum Discussion

TECT's avatar
TECT
Member
6 months ago
Solved

Switch business

In myob assist app I can’t access my other business, normally can switch business but keeps signing me out?

  • Genreve_S's avatar
    Genreve_S
    6 months ago

    Hi Moore1963, 

     

    Totally get that not being able to swap between businesses takes the convenience out of the app. As TECT mentioned, there’s a switch option in the Assist app. Just head to Settings > Switch business and pick the business linked to your email.

     

    Regards,
    Genreve

4 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    6 months ago

    Hi TECT,

    Thanks for raising this. It looks like we’ll need to review this on the backend. I’ve sent you a private message to gather a few details, please check your inbox when you can.

    Regards,
    Earl

  • Moore1963's avatar
    Moore1963
    Contributing User
    6 months ago

    Hi, I also cannot work out how to switch profiles.

    In MYOB capture I could easily switch between profiles that I manage.

    The new app only allows me the one profile to login.

    Is there a hidden way to switch profiles?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    6 months ago

    Hi Moore1963, 

     

    Totally get that not being able to swap between businesses takes the convenience out of the app. As TECT mentioned, there’s a switch option in the Assist app. Just head to Settings > Switch business and pick the business linked to your email.

     

    Regards,
    Genreve

  • Moore1963's avatar
    Moore1963
    Contributing User
    6 months ago

    Hi Genreve,

    Ok I have worked out how to do that now.  It's a bit cumbersome, it would be good to be able to switch from the home page.

     

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