Forum Discussion
Doreen_P
8 months agoMYOB Moderator
Hi, Yanling
Thanks for your post.
You were able to remove and then re-add the employee, but still got the same error. As well as uninstalling and then reinstalling the application, we highly recommend checking the device if it has the updated operating system. Also, try using a different device to see if it will allow the employee to log in.
Please let us know how it goes.
Best regards,
Doreen