Forum Discussion

ElkaS's avatar
ElkaS
Trusted Cover User
3 years ago

Super Authorised but popup window said 2nd authorisation needed

I'm an authoriser of Super in our files and I completed the authorisation yesterday for 2 payroll files via SMS Code and the Status says Processing Payment. However I had a window pop up that said "A...
  • ElkaS's avatar
    ElkaS
    3 years ago

    Thanks Tracey_H , I assume that's due to the error in doubling of direct debits that's recently occurred and being looked into, and so the payment will only be taken out when resolved? Cheers, Elka