Kiwi saver contribution refund
Morning, we have a new employee who provided an opt out of KS form in his employment pack. As required he was auto enrolled (I intended to opt him out after the mandatory 14+ days), the first deducti...
Forum Discussion
Hi AdminGBMP,
In this case, the best thing to do is head into the employee's profile and opt them out of KiwiSaver until you get further confirmation or instructions from IRD. This helps keep things clean and avoids any future mismatches between what MYOB processes and what IRD is expecting in terms of contributions.
Once IRD gives the all-clear or confirms the situation, you can update things again if needed. Better to keep everything aligned from the start so it doesn't cause issues down the line.
If you still need a hand with any of this, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
Regards,
Sai
