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Unfortunately, I can't directly solve the issue of your payroll disappearing as it requires specific information and context. However, I can guide you through some troubleshooting steps that might help:
1. Identify the source of your payroll:
Are you using a specific payroll software like QuickBooks, Xero, or another platform?
Is your payroll managed internally by your company or outsourced to a service provider?
2. Check for common causes:
Technical issues:
Clear your browser cache and cookies, or try using a different browser.
Check for software updates for your payroll software.
Restart your computer or device.
User error:
Double-check if you accidentally deleted or archived your payroll data.
Verify that you're looking at the correct period and company.
Confirm that you have the necessary permissions to access payroll data.
3. Seek help from the appropriate source:
Software support: If you're using payroll software, contact their support team for assistance.
Internal IT department: If your payroll is managed internally, involve your IT department in troubleshooting.
Payroll service provider: If you outsource your payroll, reach out to your service provider for immediate assistance. whatsapp mod
Hi stonekonerz,
I hope this message finds you well today. I just wanted to follow up on whether you still require assistance with your payroll, as we’re not able to receive any response. If you encounter any further issues, please let us know. We're always happy to assist you further.
Kind regards,
Shella
- Shella_A10 months agoMYOB Moderator
Hi stonekonerz,
I hope this message finds you well today. We have recently asked for updates to assist you further, but we have not received any response. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again, as we're always delighted to assist you further.
Kind regards,
Shella
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