Forum Discussion

ScottyatHPL's avatar
6 years ago

MYOB AR Payroll

Hi,

 

Does anyone have an email address for Payroll support?

You have to wait for ages on the phone.

 

Problem accidentally used March's month instead of Feb's for entering our employees hours etc... So now I have no info for March as it all shows as March.

 

How do I fix this? Do I need to manually enter in Feb's data somehow? 

  • Hi ScottyatHPL 

    Are you using MYOB Payroll - or Essentials Payroll. Either way you will need to delete and do the pays again. In Essentials you can delete the pays the re-do them, In MYOB Payroll you can either reverse them in the wrong period, the re-do them in the correct period, or restore a backup back to the beginning of themonth and re-process them again in the correct period.

  • jenniek's avatar
    jenniek
    Ultimate Partner

    Hi ScottyatHPL 

    Are you using MYOB Payroll - or Essentials Payroll. Either way you will need to delete and do the pays again. In Essentials you can delete the pays the re-do them, In MYOB Payroll you can either reverse them in the wrong period, the re-do them in the correct period, or restore a backup back to the beginning of themonth and re-process them again in the correct period.