Solved
MYOB Business payroll error
Hi all, I was asked to process the payout for someone who wanted to cash in a Day in Lieu. Unfortunately after I had done everything and filed with the IRD I realized I had not manually over-ridden t...
Hi HethMaulgue,
Everybody deserves a break, and payroll issues popping up can add some stress to the mix, but don’t worry, you’ve got this. Here’s the plan: start by removing all the pay runs you’ve already processed. Doing that will take care of any DIL deductions made at the wrong tax rate. Once that’s all cleared up, double-check that the correct tax rate is in place, and then create a one-off pay run to reissue the DIL for the employee, making sure everything is recorded properly this time around. For more info, check out this link.
After that, you'll need to address the initial submission with the IRD, either by calling them or logging into myIR to delete or correct those transactions yourself.
Cheers,
Princess
