3 years ago
MYOB Integration Issues
We're seeing the errors below in the server which causes connection problems. "Name":"GatewayTimeout","Message":"Connection to the API has timed out","AdditionalDetails":"Maximum call time is 29 s...
Hi kebin24 , that message indicates congestion at the API end, and will happen at random from time to time. Your app needs to deal with it (as we do) by retrying the call a number of times, we found that 4 times was the most ever necessary, so we allow up to 6 times.
MYOB moderators will probably move your post to the API forum.
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.