Yes, that's precisely the issue.
My first GST return period is 1 month long, ending on 30 April. This is what the IRD set after I chose 'even' months in my GST registration. Because I can't use the MYOB filing feature, I have been using the manual report method you described. It's just a bit disappointing that it means I can't use the MYOB GST filing feature.
It would be good if they could fix this. I've tried to explain it to customer service agents but they just don't understand when I explain it, even when I send screenshots. It would be great if there is another route to make them aware of the problem.
Thanks for your help. Fingers crossed!
Hi BunnyBomb69
I spoke to a product specialist today - they called me. He replicated the issue - as I had, and has referred it up the ranks to the programmers. I would continue using the reports for now - and hopefully it will get fixed in future updates. I thought that they odd and even changed the periods, but apparently has nothing to do with that (or doesnt work as it should) - so here's hoping....
Oh that's awesome!
Fingers crossed they get to it at some stage. I'm really glad someone was able to raise this as a bug. I'm quite a savvy person so I was surprised when I couldn't solve it myself in the settings.... I guess this explains it!
Thank you for taking the time to raise this and for posting updates - you're a champion :)
