Forum Discussion

sarahh02's avatar
sarahh02
Experienced User
6 years ago
Solved

Payday Filing new and leaving employee details

Hi there, i have created my first march pay and the payroll has created the "new and leaving employee details" file.  When i go to upload it on the IRD website it comes up with an error message stat...
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Jacqui_M 

     

    As mentioned, we will be releasing MYOB Payroll 2019.1 later this particular month (Month) along with the standard compliance changes update.

     

    In terms of the filing of the New and leaving employees file, my understanding, and I would encourage you to check with the IRD, is that the IRD have advised that it is not a requirement to file that file until April 1st. This is due to the recent changes that were made after most payroll providers had release updates for PayDay filing.

     

    sarahh02 in theory, you are welcome to edit that particular file within Notepad, however, we don't recommend doing that. As mentioned above in this post, it is not a requirement until April 1st.

Steven_M's avatar
Steven_M
Former Staff

Hi sarahh02 

 

Recently, the IRD changed the file format of that required file. This change was made after the MYOB Payroll build was released and thus that option doesn't allow for the user to file correctly. We will be releasing an update later this month (March 2019) to comply with the changes to the file and also for other compliance changes i.e. PAYE changes. Do look out for that NZ Payroll 2019.1 release.

sarahh02's avatar
sarahh02
Experienced User
6 years ago

Thank you Steven, I will look out for it.  Will there be a way to change the existing file to enable us to upload it to IRD?

Cheers

Sarah

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago

    Hi Jacqui_M 

     

    As mentioned, we will be releasing MYOB Payroll 2019.1 later this particular month (Month) along with the standard compliance changes update.

     

    In terms of the filing of the New and leaving employees file, my understanding, and I would encourage you to check with the IRD, is that the IRD have advised that it is not a requirement to file that file until April 1st. This is due to the recent changes that were made after most payroll providers had release updates for PayDay filing.

     

    sarahh02 in theory, you are welcome to edit that particular file within Notepad, however, we don't recommend doing that. As mentioned above in this post, it is not a requirement until April 1st.

    • SmithE's avatar
      SmithE
      Contributing Cover User
      6 years ago

      Sooooo, when is MYOB releasing 2019.1????

      THank you

      • GraemeKnox's avatar
        GraemeKnox
        Experienced Partner
        6 years ago

        Hi SmithE 

         

        MYOB Payroll 2019.1 is available from here https://www.myob.com/nz/comms/myob-payroll-release by clicking "Download Upgrade" button. Release notes are available here by clicking the "Release Notes" link. User guide are available here by clicking the "User Guide" link. 

    • GoosesAccounts's avatar
      GoosesAccounts
      Experienced Cover User
      6 years ago

      Hi

       

      I am using Payroll version 2019.1 and have just tried to file a new/departing employee spreadsheet by selecting the import spreadsheet option in the IRD website.  The file created by MYOB Payroll is a CSV file and I get an Import error of 'Unsupported file format' .  Therefore I cannot upload the file.  I tried changing the file to Excel format but this did not work either giving an error of 'Worksheet {Sheet1} is invalid for the imported document'.

       

      Any suggestions please.  Thanks.  Karen.

      • Steven_M's avatar
        Steven_M
        Former Staff
        6 years ago

        Hi GoosesAccounts 

         

        Generally, to upload a file for IRD filing you would file through the My Business>>Payroll Returns>>File transfer option.

         

        Attachment.PNG

         

        If you are still encountering that situation using that method, we do recommend contacting our dedicated New Zealand Payroll phone support team on 0508 328 283  to further investigate that situation.