Forum Discussion

Shirley10's avatar
Shirley10
Member
3 years ago

Payday filing

Why does it take so long for a payrun to show up in myIR?

Yesterday  I did 2 payruns a weekly and a monthly. Only the weekly one is showing at IRD today.

Even a GST return takes several days to appear.

Why the delay??

2 Replies

Replies have been turned off for this discussion
  • Hi Shirley10

     

    Thanks for your post and welcome to the Community Forum ! Are there any errors in the status of the submissions ? Information on the statuses can be found here

     

    If there isn't any errors and it is taking longer than expected you may need to contact the IRD to check the status on the delay. 

  • Shirley10's avatar
    Shirley10
    Member
    3 years ago

    Thanks Melisa.

    It shows in MYOB as submitted, but in IRD as on-time “processing” rather on-time “processed”.

    I have spoken to IRD and as the payday is today – it will now not process in IRD’s system until the payday has passed.

    This is a change in their (IRD’s) system as previously it didn’t matter what the payday was it still got processed straight away.

    They could not advise why this change was made….

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.