Hi Earl,
Are any of the many points raised being considered for change?
I have just processed another pay run, was a bit quicker this time but it's still too slow, takes me twice as long as Essentials.
My biggest issue is what is the fascination at MYOB with all the drop down boxes - previously in the Essentials screen when selecting holidays to pay a wee pop-up box came up with Annual Leave / Alternate Days / Sick Leave showing, select whichever you would like to pay all the info was in one nice wee box - now if you want to pay staff out sick or holiday/s - use a drop down and go into each one to see if staff have any available.
Want to enter / change hours - use a drop down box.
Want to enter Annual Leave - use a drop down box to select the days they are away or you can't move past, and then if they have split days off, too bad.
Trying to pay a Public Holiday / Statutory Day - use a drop down box to select the day or you can't move past.
Also - and I am sure this cant be too hard, the Pay Roll Summary (used to be a one page report) now its multiple pages but why oh why can't it be alpabetical - there is absolutely no rhyme or reason to that report and staff are listed all over the show!
I have spent the afternoon comparing other payroll providers and also asking our accountant about who they would recommend and I see many posters doing the same - please give us some feedback as to whether you are taking our issues seriously and planning on making changes or just replying with the stock standard 'sorry the upgrade isn't meeting your expectations' answer that we are getting from MYOB.