Good morning BunnyBomb69
I can see what you mean now. I have just tested this in my own system and changing from odd to even doesn't make any difference to the periods you can choose. Is this your first GST return which means a 1 month return? I would go to reporting - reports - GST return and/or GST report and get the report that way because you can choose your date range. However I have put in a partner support request to get this looked at. I see this as a bug.
Yes, that's precisely the issue.
My first GST return period is 1 month long, ending on 30 April. This is what the IRD set after I chose 'even' months in my GST registration. Because I can't use the MYOB filing feature, I have been using the manual report method you described. It's just a bit disappointing that it means I can't use the MYOB GST filing feature.
It would be good if they could fix this. I've tried to explain it to customer service agents but they just don't understand when I explain it, even when I send screenshots. It would be great if there is another route to make them aware of the problem.
Thanks for your help. Fingers crossed!
Hi BunnyBomb69
I spoke to a product specialist today - they called me. He replicated the issue - as I had, and has referred it up the ranks to the programmers. I would continue using the reports for now - and hopefully it will get fixed in future updates. I thought that they odd and even changed the periods, but apparently has nothing to do with that (or doesnt work as it should) - so here's hoping....
Oh that's awesome!
Fingers crossed they get to it at some stage. I'm really glad someone was able to raise this as a bug. I'm quite a savvy person so I was surprised when I couldn't solve it myself in the settings.... I guess this explains it!
Thank you for taking the time to raise this and for posting updates - you're a champion :)
