Forum Discussion
Hi ArchiAcademics,
Thanks for posting your concern in the forum.
I understand you're having some trouble matching bank transactions to payroll transactions. I'm sorry to hear about this. Generally, we aim to mirror how the transactions are recorded in the bank statement for them to match.
From what I gather, your bank transactions show a bulk transaction for $500. If so, and you've processed the payroll transactions by preparing electronic payments, the transactions should automatically match as they have the same value and date.
If you're still having trouble, feel free to provide more details or screenshots. I'm here to help.
Thanks,
Genreve
Hi,
The bank transactions appear on an individual employee level, but the Electronic Payment entry is at consolidated level. Please see attached screenshot where for Payroll EP000005, the bank entries are not automatically matching. Even when I try to match them manually, I cant - because the amount is out of balance.
- Genreve_S10 months agoMYOB Moderator
Hi ArchiAcademics,
I hope this message finds you well. Thank you for your response and for providing clarity on your concern. We appreciate your effort in attaching the screenshot, and I apologize for the delayed response.
If your bank feed transactions are appearing as individual transactions, it would be necessary to record the ledger transactions to align with the bank feeds. A suggestion would be to delete the bulk electronic payment transaction and then recreate the electronic payment in individual batches. If the dates and amounts match the bank feeds, these transactions should not encounter any issues in matching.
Please feel free to reach out if you need further assistance or have more questions regarding this matter.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.