Hi,
The bank transactions appear on an individual employee level, but the Electronic Payment entry is at consolidated level. Please see attached screenshot where for Payroll EP000005, the bank entries are not automatically matching. Even when I try to match them manually, I cant - because the amount is out of balance.
Hi ArchiAcademics,
I hope this message finds you well. Thank you for your response and for providing clarity on your concern. We appreciate your effort in attaching the screenshot, and I apologize for the delayed response.
If your bank feed transactions are appearing as individual transactions, it would be necessary to record the ledger transactions to align with the bank feeds. A suggestion would be to delete the bulk electronic payment transaction and then recreate the electronic payment in individual batches. If the dates and amounts match the bank feeds, these transactions should not encounter any issues in matching.
Please feel free to reach out if you need further assistance or have more questions regarding this matter.
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Thanks,
Genreve
