Forum Discussion

WendyHinton's avatar
WendyHinton
8 months ago

Verification

How do you handle the situation if you are out of the country for payday.  Office lady will be paying wages but will need verification to get on MYOB which normally comes to my phone or email - which...
  • Princess_R's avatar
    Princess_R
    8 months ago

    Hi WendyHinton,

     

    Thank you for your post, and welcome to the Community Forum!

     

    I understand your concern about managing MYOB access while you're out of the country. There are a couple of options you could consider ensuring your office lady can handle the payday responsibilities in your absence.

     

    One option is to add the office lady as a file user in MYOB. This would allow her to have her own access to the necessary files. She could then set up a two-factor authentication (2FA) code for her own access. Alternatively, if the office lady is currently using your login credentials, you could switch your 2FA verification code from phone to email. This would mean that even if you're not available to relay any codes, the office lady could still access the necessary files using your email.

     

    Feel free to create a new post again if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
8 months ago

Hi WendyHinton,

 

Thank you for your post, and welcome to the Community Forum!

 

I understand your concern about managing MYOB access while you're out of the country. There are a couple of options you could consider ensuring your office lady can handle the payday responsibilities in your absence.

 

One option is to add the office lady as a file user in MYOB. This would allow her to have her own access to the necessary files. She could then set up a two-factor authentication (2FA) code for her own access. Alternatively, if the office lady is currently using your login credentials, you could switch your 2FA verification code from phone to email. This would mean that even if you're not available to relay any codes, the office lady could still access the necessary files using your email.

 

Feel free to create a new post again if you need further help.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content