Account verification for invoicing issue...
I don't know what to do anymore. Been waiting for verification for months.
Open several support tickets, each time, it either gets closed without resolution or they temporarily allow email sending, then the privilege is removed a few days later with again no resolve or response as to what is going on?
Please, this is getting beyond a joke. 10 years between this and another company of ours and we can't even be verified to send our clients the bill... Our cashflow is suffering, and its hurting having to allocate this amount of resources in manually sending every single invoice externally.
I'll gladly do whatever it is we may be missing or MYOB is unsure of, but just do something other than nothing so we can resolve this and move forward.
Please...Cant believe i'm begging on a forum of a SAAS, that we pay for, just to be able to use basic functions. I mean, do I have to show up at their office in person with 100 points and our most recent statement, and pester every single dev and customer support team member just to get somewhere?
Complete over-reaction, but I simply just don't know what to do anymore. This is ridiculous.