Hi,
I have the same issue where Backorders retain "Already Printed or Sent". When we bulk email the invoices each day these invoices get missed, eventually customers missing payment as they haven't received the invoice. It would be good if the Invoice delivery status changes to "To be emailed" when a backorder/quote is converted in to an invoice.
Hi Daisy2021,
When sales transactions are created from another sales transaction (e.g., converting it to invoice, order, or backorder), the new transaction replicates the information from the initial transaction. This is standard behavior in the software. I understand that this might impact how backorders function. I recommend posting this on the MYOB Business Ideas Exchange board, where other users can vote on it for future enhancements.
Regards,
Genreve
