Forum Discussion

LisaJK's avatar
LisaJK
Contributing User
6 days ago

AccountRight Desktop: Sales Invoice - Discount field not showing

When entering a sales invoice, I understand you should be able to enter a discount, however I can't see that field when I go to enter a sales invoice.  I have checked the setup preferences and I can'...
  • gavin12345's avatar
    gavin12345
    5 days ago

    Hi LisaJK 

     

    v19 also only allows an invoice discount column on Item invoices. With a service layout you add a new line and enter Discount in the Description - this is how it has always been. Items are the only things that have set prices in MYOB, so only these can be 'discounted'.

     

    Or perhaps you are referring to early payment discounts - these are set on the Customer Card, not the invoice.

     

    Regards

    Gavin

Princess_R's avatar
Princess_R
MYOB Moderator
6 days ago

Hi LisaJK,

 

I see that you're having trouble finding the discount field on your sales invoice screen. No worries, I'm here to help! The reason you can't see the discount field is because of the layout of the sales invoice you're using. AccountRight Desktop supports different invoice layouts, and the one that supports discounts is the "Item" layout. For more info, please check out this Help article: Creating customer invoices.

 

Feel free to get in touch if you need more help. 

 

Cheers,

Princess

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