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JackieW's avatar
JackieW
Trusted Cover User
6 days ago
Solved

GST Reporting Settings differ between Browser and Desktop

I decided I had better become familiar with the Browser Version of AccountRight after using Desktop for over 30 years.   I have discovered I dislike using the Browser.

Apart from that I posted a few weeks ago that our BAS figures differed between the two formats and I received an answer that it was how the reports are generated using different information. between the two Versions.  By accident today I found out the GST settings in the Brower were all set to Accrual and PAYG was set to Quarterly on all of my Bookkeeping Clients files however in Desktop they have always been and still are on a Cash Basis and PAYG Quarterly - any wonder my BAS values were different.  Shouldn't the Browser match exactly the same information as your AccountRight online file?  

  • Isaiah_C's avatar
    Isaiah_C
    5 days ago

    Hi JackieW,

     

    Thanks for following up. You’re right to question that. Even though it’s the same online file, that’s just how the two systems work. The browser GST report and the desktop GST report don’t use the same reporting logic. In AccountRight desktop, the report is based on transaction type, while in the browser it’s based on account type. So it’s not that your file has different GST settings saved in each place. It’s the same file, but the two versions can interpret the same transaction differently, which is why the figures can look different. This is usually more noticeable when a transaction includes both income and expense components.

     

    If you’d like to see this changed in future, you’re welcome to submit it to our Ideas board here: https://community.myob.com/category/business/ideas/myob-business-ideasexchange 

     

    Regards,

    Sai

3 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 days ago

    Hi JackieW,

     

    Thanks for raising this. I can see why this would be confusing when the GST figures look different between the browser and desktop reports. This can happen because the two reports use different logic. In AccountRight desktop, the GST report is based on transaction type, like bills and invoices, while in the browser it’s based on account type, like income and expense accounts.

    Because of that, some transactions can show differently between the Sales and Purchases sections, especially if they include both income and expense parts, even when the overall net total still lines up. For BAS preparation, we recommend using the GST report in the browser and then sticking with that same report format for the full financial year so your reporting stays consistent.

    If the figures still don’t look right after checking that both reports were run from the same platform, the best next step is to work backwards through the reporting periods until you find the first date they stop matching, then review the transactions for that date in the GST Detail report.

     

    You can also check this article for a full explanation: Why the GST report in the browser is different to AccountRight desktop 

     

    Regards,

    Sai

  • JackieW's avatar
    JackieW
    Trusted Cover User
    5 days ago

    Thank for your response however you have not actually addressed why the settings were different between the two systems. An online file should have the same settings.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    5 days ago

    Hi JackieW,

     

    Thanks for following up. You’re right to question that. Even though it’s the same online file, that’s just how the two systems work. The browser GST report and the desktop GST report don’t use the same reporting logic. In AccountRight desktop, the report is based on transaction type, while in the browser it’s based on account type. So it’s not that your file has different GST settings saved in each place. It’s the same file, but the two versions can interpret the same transaction differently, which is why the figures can look different. This is usually more noticeable when a transaction includes both income and expense components.

     

    If you’d like to see this changed in future, you’re welcome to submit it to our Ideas board here: https://community.myob.com/category/business/ideas/myob-business-ideasexchange 

     

    Regards,

    Sai

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