Forum Discussion

2 years ago

Aged Receivables rounding

Hi. On my Aged Receivables (Summary) some customers have 0.01 cents outstanding on their account. If I go into Sales - Receive Payments there is nothing showing. This is for multicurrency cu...

Princess_R

MYOB Moderator

2 years ago

Hi TamReditt,

I hope this message finds you well. I wanted to inform you that I've sent you a private message to address the issue you've raised. Please check your Community forum inbox, where I've requested some information for us to investigate further and help you resolve your concern. If you have any further questions or need additional assistance, please don't hesitate to respond to the private message.

Cheers,

Princess

Princess_R
MYOB Moderator
2 years ago
Hi TamReditt,

I hope you've had a wonderful day! I wanted to let you know that I'll be closing this thread since I haven't received any updates or responses from your end. If you have any concerns in the future, please feel free to come back to the Community forum.

Cheers,

Princess
Lara10
Experienced Cover User
2 months ago
Princess_R - I have this same problem - can you please advise - I just keep ignoring them, but it's annoying.
- Shella_A
  MYOB Moderator
  2 months ago
  Hi Lara10,
  
  Further checking is needed if you’re experiencing the same problem about aged receivables rounding. I would highly recommend connecting with our live chat agents through our virtual assistant, MOCA or by submitting a support case via MyAccount for a deeper dive into this.
  
  Regards,
  
  Shella