AKD
3 years agoMember
Aged Receivables
Hi. On my Aged Receivables (Summary) it is showing some customers with .01, .05, and .18 cents outstanding on their account. If I go into Sales - Receive Payments there is nothing showing. Even i...
Hi AKD
While the invoice shows nothing owing, click the History button on one of the affected invoices - see if this screen has a balance. If yes, are you using multi currency? This seems to happen quite a bit with multi currency files. When the payment is converted, there is a rounding error (usually 1 cent) which causes the issue.
Let us know what you find on the History screen - this may help identify cause and possibly a solution.
Regards
Gavin
Thank you Gavin.
Yes we are using multi-currency and it does show in the history of the invoice.
By coincidence, we also have the same issue purchases, for a company we pay in US$.
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