Forum Discussion

WMack's avatar
WMack
Experienced User
3 years ago

Auto-build report not working

This report doesn't work.  We have many auto-build items but the report states there is no information to display.  This is incredibly frustrating as we need to get a lot of information from the auto...
  • SamaraM's avatar
    SamaraM
    3 years ago

    Hi WMack 

     

    Apologies that you are unable to run this report. We have identified an issue and there is a script we can run over the file which will fix the issue. 

     

    Please send me the impacted product Serial Number and Company File Name by Private Message so I can organise to run that script for you.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff
3 years ago

Hi WMack 

 

Apologies that you are unable to run this report. We have identified an issue and there is a script we can run over the file which will fix the issue. 

 

Please send me the impacted product Serial Number and Company File Name by Private Message so I can organise to run that script for you.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • WMack's avatar
    WMack
    Experienced User
    3 years ago

    How do I private message please

      • WMack's avatar
        WMack
        Experienced User
        3 years ago

        Thankyou Samara for running the fix and solving the problem.  Just curious, will this be put in as a bug fix in the next version upgrade to all users?