Forum Discussion

JANELLE's avatar
JANELLE
Experienced Cover User
2 years ago

BANK FEEDS

Hi Support,

 

Bank Feeds are not coming through for 31st July.  It is end of month and you really know how to stress people out.

 

Could you please have a look at this and see what is happening.  Both company Files 1, 3 and 8.

 

I have Directors not happy that they have to wait for their monthly reports.

 

Your speedy assistance with this would be greatly aprpeciated.

 

Janelle

 

  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi Janelle and PLWEI,

    Thank you so much for your post. We are aware of the Bank feed delay and the team is currently working on it. Please refer to our status hub page MYOB to receive the latest updates about the incident. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.

    Regards,
    Earl

     

    • PLWEI's avatar
      PLWEI
      Contributing User
      2 years ago

      It's up & running now.  :smileyhappy:

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 years ago

        Hi PLWEI 

        That's great to hear that your Bank Feeds is already working. Feel free to post again, we're happy to assist.

        Cheers,
        Earl

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi Janelle and PLWEI,

      Thank you so much for your post. We are aware of the Bank feed delay and the team is currently working on it. Please refer to our status hub page MYOB to receive the latest updates about the incident. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.

      Regards,
      Earl

       

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