Forum Discussion

Steve_Smith's avatar
Steve_Smith
Contributing User
3 years ago

Can I change an invoice back to an order?

Our external accountant asked us to convert some older orders into invoices, which has created more problems than it has saved. Is there a way I can convert these back to orders? 

 

I only need to do this for two transactions. 

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi Steve_Smith 

     

    Welcome to the Community Forum.

     

    It is not possible to change one transaction type to another. Instead, you'll need to delete or reverse the transaction, then re-enter it as an order.

     

    For more information on the restrictions with changing transactions see: Changing a transaction.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.