Forum Discussion

HartleyFarm's avatar
HartleyFarm
Contributing Cover User
2 years ago
Solved

Cannot open customer card.

Hi    I am trying to open any cards by clicking the blue arrow next to it, nothing seems to happen. I do not want uninstall since it is a company. Can anyone help me please. 
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, HartleyFarm

     

    Thanks for updating us.

     

    Kindly try to access the customer, supplier, and employee cards again and let us know how it goes on your end.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, HartleyFarm

 

Thanks for updating us.

 

We were able to run a fix script on your company file. Please log in and then log back in. Try to access the customer card again and let us know if it's working now.

 

Best regards,

Doreen

HartleyFarm's avatar
HartleyFarm
Contributing Cover User
2 years ago

I still cannot access any card files including suppliers, employees etc.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, HartleyFarm

     

    Thanks for updating us.

     

    Kindly try to access the customer, supplier, and employee cards again and let us know how it goes on your end.

     

    Best regards,

    Doreen

    • HartleyFarm's avatar
      HartleyFarm
      Contributing Cover User
      2 years ago

      All good it is working. Thank you.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        2 years ago

        Hi, HartleyFarm

         

        We're glad to hear that it is working now. Should you require additional assistance, please do not hesitate to contact us. We are eager to provide any support you may need.

         

        Best regards,

        Doreen

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