rajeet22
9 months agoContributing User
Changing Order to Bills
Good Day,
Please kindly assist.Currently few orders cannot be changed to Bills resulting in errors.
Refer screen shot attached and kindly seek assistance on this ASAP.
Thanks
Good Day,
Please kindly assist.Currently few orders cannot be changed to Bills resulting in errors.
Refer screen shot attached and kindly seek assistance on this ASAP.
Thanks
Hi rajeet22,
Thanks for posting your concern in the forum. We appreciate your effort in attaching a screenshot of the issue.
I'm sorry to hear about your difficulties converting the order into a bill. To investigate this issue further, please respond by attaching the diagnostic log of your AccountRight. Also, any relevant information or screenshot would be much appreciated.
We look forward to your response.
Thanks,
Genreve
Hi rajeet22,
Thank you for the response. I appreciate your time to attach the screenshot.
Unfortunately, we will need a diagnostic log to check on this. May I collect the diagnostic log of your AccountRight to know more about the issue? Here is the link to the post with instructions for getting the diagnostic log of the file, https://community.myob.com/t5/Moderators-discussion/AccountRight-Diagnostic-Log/m-p/719696.
We look forward to your response.
Thanks,
Genreve