Forum Discussion

SASTA's avatar
SASTA
Experienced Cover User
3 years ago

Connection error when trying to amend and print an invoice

Hi team,   Every time I try to change a quote to an invoice for the last half hour, I get the message in the attachment - connection error. I have tried to restart MYOB and I have restarted my comp...
bhh's avatar
bhh
Contributing Cover User
3 years ago

Hi chris

 

I have a client (we are accountants) who is also having the same issue.  They have tried to change quote to invoice and print on several computers and are getting the same error.   I have now tried on my computer which is located in a different state and i am also getting the same issue.

 

Is there a solution to this problem yet??

 

Cheers

 

Michelle

 

SASTA's avatar
SASTA
Experienced Cover User
3 years ago
Hi Michelle,
My issue fixed itself, no idea how. On the day I was having the issue, I tried everything - restarting MYOB, restarting my computer and then shutting down my computer. None of this worked, but as I mentioned, somehow, it just fixed itself. Today, however, I started having another issue I've had before - I couldn't export or send reports from MYOB to Excel. PDF? No problem, but Excel, forget it. Our IT guys managed to fix it for me, but I feel like we're having one issue after another lately with AccountRight...  
 
Cheers,
 
Rebecca @ SASTA

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