Cost of Sales Issue
- 8 days ago
Hi Bryn_S
I wouldn't worry about the cache on this one. Caused by a well known bug (long decimal) in AR2024. MYOB need to run a script to fix the long decimal. However this might not fix the actual transaction, they might need to manually fix that for you.
How it works:
AR2024 likely shows 0 on hand for this item on the profile tab, where as the value might be 0.01. The real on hand count however might be 3.453245E-16 (a very tiny fraction such as 0.0000000000000645324) - due to a bug in MYOB which they decline to fix. The average cost (which is used to calculate the COS for the sale) would be calculated as 0.01 divided by 3.453245E-16, giving something like 2.89583E+13 - a huge number!
I suggest you get back in touch with MYOB.
Regards
Gavin