Customer Deposit to be deleted not refunded
I had received 2 x overpayments to sales invoices: 1 x $713.27 1 x $544.50 Both payments overpaid on separate dates on different sales invoices (Total $1,257.77). Both of these credits were in...
Forum Discussion
Hi Bloom1
Welcome to the Community Forum. Customer deposits are treated a bit differently than normal invoice payments. You can't delete the deposit; so you will need to reverse the invoice first.
Please refer to the steps given in this Help Article for instructions on how to refund a deposit: Customer deposits.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
