Forum Discussion

EllieK's avatar
EllieK
Contributing Cover User
2 years ago

Customer Notes

Since the latest update, I am unable to add a new Customer Note.  I can add all the information I want to but when I click on save the purple circle keeps spinning with the word 'Loading' but it hang...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi EllieK, 

 

Thank you for your post. 

 

For me to assist may I ask for a screenshot of the loading screen that does not go through and error messages if there are any?

 

I am looking forward to your reply. If you have any information to add or any questions feel free to include it in your next reply. 

 

Cheers, 

Genreve

EllieK's avatar
EllieK
Contributing Cover User
2 years ago

Hi,

As of yesterday it now works!  I've done nothing different so don't know why but the problem has now resolved.  Many thanks.

  • Hannah_V's avatar
    Hannah_V
    Former Staff
    2 years ago

    Hi, EllieK thank you for letting us know.

    Please don't hesitate to reach out if you need help!

     

    Regards,

    Hannah 

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