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DeeDoh's avatar
DeeDoh
9 months ago

Deleting a supplier payment - deposit transaction

Hi Tracey   Hoping you can help me please.  I am tring to delete a supplier payment I made.  It won't allow me to delete or reverse.  Message is that I can't delete a deposit payment on a recorded ...
DeeDoh's avatar
DeeDoh

Hi Shella

 

I am revisiting this issue and here is the message I am getting on MYOB.

 

You may not reverse a deposit transaction for a recorded purchase.

 

Looking forward to your help.

Princess_R's avatar
Princess_R
MYOB Moderator
8 hours ago

Hi DeeDoh,

 

The error "You may not reverse a deposit transaction for a recorded purchase" pops up because the payment was applied to an order instead of an invoice. Once the order is converted to an invoice, the system won't let you delete the payment since the order isn't accessible anymore. For more details on how to handle this, check out this thread.

 

Cheers,

Princess

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