Forum Discussion

Trusted Cover User

5 years ago

Deleting Supplier Card

Hi guys, We had a duplicate in cards, mix up because supplier hasn't been used in years, so it was inactive, so our staff added a new card and placed a bill against the new card. When I saw i...

GenevieveB
5 years ago
Hi Elaine

In the card file you will find a button on the bottom in your card list called "Combine Cards" you can merge both cards together here so that you only have 1 active card.

You could have done this when you first identified the duplicate account.

It is very easy to do - click on 'Combine Cards' next choose the duplicate card (new one as secondary card) then choose the reactivated orginal card and then click bottom righ of this screen "COMBINE CARDS" - both cards will become 1 - no card to delete.

Hope this helps you.

GenevieveB

Experienced User

Hi Elaine

In the card file you will find a button on the bottom in your card list called "Combine Cards" you can merge both cards together here so that you only have 1 active card.

You could have done this when you first identified the duplicate account.

It is very easy to do - click on 'Combine Cards' next choose the duplicate card (new one as secondary card) then choose the reactivated orginal card and then click bottom righ of this screen "COMBINE CARDS" - both cards will become 1 - no card to delete.

Hope this helps you.