Supplier payment terms on supplier card ignored

Question

Can someone please explain this issue:&nbsp;Every single supplier invoice that I now process using MYOB online, determines that all our suppliers have COD terms?? This is annoying when you are working with dozens of supplier invoices having to change this field on every single invoice.&nbsp;MYOB does not pick up the payment terms which are clearly stated on the supplier card. The card was originally set up in the&nbsp;desktop version with all this information and has worked fine for the last 15 years, however, as we now have to work with MYOB&nbsp;online, this information somehow does not exist!&nbsp; I have checked the online supplier cards&nbsp; - the only information one is able to insert there are the suppliers name, address, tel no, email address, ABN and bank details -&nbsp; I can find no reference to the credit limits or terms which are clearly shown on his card on the desktop version. None of these fields are on the online supplier card??&nbsp; Why?&nbsp;&nbsp;What is the point of this information being on the supplier card if MYOB does not even look at it, particularly if the online version is only looking at half the information available on the desktop version?&nbsp;Hopefully MYOB have a solution for this?ThanksJossie64&nbsp;&nbsp;&nbsp;

princess_r · Answer

Hi Jossie64,&nbsp;I totally feel your pain on this one. Having to manually switch payment terms for dozens of suppliers is the last thing you want to spend your day doing, especially when desktop used to handle it for you automatically.&nbsp;At this stage, supplier-specific payment terms saved on the AccountRight desktop supplier card aren’t available on the supplier card in the browser version. The browser currently uses the default payment terms set in your settings, so the terms may need to be adjusted on each bill when a supplier has different arrangements.&nbsp;We’ve raised this as an enhancement on our Ideas board, where our product team reviews customer feedback and feature requests. The idea is currently open for votes, so adding your vote would help show how valuable this feature would be for managing multiple suppliers.&nbsp;Cheers,Princess

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Supplier payment terms on supplier card ignored

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