Emails bouncing
Hi, I've got a customer that has emails bouncing when sent to a specific address. See below: Sorry, email delivery was unsuccessful. Subject: Invoice No. ; From (Company) Destination: (...
Forum Discussion
Hi JJM7
Thank you so much for your post. Generally, the rejected status suggests that our servers sent the e-mail but it wasn't accepted by the e-mailing provider in question. One way to test it would be to add your own e-mail address (cc yourself on the invoice that is being sent) and see if you're able to receive it. If so, then that would suggest it's a problem with the e-mail address in question.
If you receive it but it does not send to the customer I would suggest getting the customer to white-list noreply@apps.myob.com.
Regards,
Earl,
