Forum Discussion

JJM7's avatar
JJM7
2 years ago

Emails bouncing

Hi,   I've got a customer that has emails bouncing when sent to a specific address. See below:   Sorry, email delivery was unsuccessful. Subject: Invoice No. ; From (Company) Destination: (...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi JJM7 

 

Are you still experiencing the error when sending email? If you need further assistance, please let us know so we can assist you.

 

Best regards,

Doreen

JJM7's avatar
JJM7
2 years ago

The issue has been resolved, I had to ring MYOB support and get them to unblock the recipent's address on MYOB's end.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi JJM7 

     

    Thank you for letting us know. Great to know that you had this resolved. Please don't hesitate to post again if you need help in the future and we'll be happy to assist.

     

    Cheers,

    Princess

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