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ConfusedJ's avatar
ConfusedJ
User
8 months ago
Solved

Emails rejected

How can I get MYOB to fix a problem where invoices emailed to bigpond email accounts are not going through?

  • Doreen_P's avatar
    Doreen_P
    7 months ago

    Hi, CJACH

     

    Thanks for your post.

     

    To further assist you with your concern, kindly send us the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Impacted email address

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hi, ConfusedJ 

     

    We would like to follow up on your concern to see if you still require any further assistance. Please let us know and don't hesitate to reach out to us.

     

    Best regards,

    Doreen

    • CJACH's avatar
      CJACH
      User
      8 months ago

      Having the same issue with bigpond emails, started last week. Get the following email "Sorry, email delivery was unsuccessful."

       

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        7 months ago

        Hi, CJACH

         

        Thanks for your post.

         

        To further assist you with your concern, kindly send us the following details:

         

        • Serial number
        • Name of primary contact and email address
        • Impacted email address

         

        Best regards,

        Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi, CJACH

     

    We recently requested additional information and are awaiting your response. We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.

     

    Best regards,

    Doreen