Forum Discussion

Garrick's avatar
Garrick
Cover User
5 years ago
Solved

Error in Inventory Quantity Field in Accountright Plus

We have started to have problems with some inventory items that have been bought and sold previously, and currently with a nil inventory balance. Items in Inventory have the correct 0 [zero] balance but when the item is entered on a new purchase order the inventory amount comes up with a strange amount eg 89209850063E-16 [please attahced screen grab] similar to an Microsoft Office Excel field. When you come to invoice the item in purchases MYOB freezes and requests to close down, losing connection to our network and forcing a restart.

Please assist as this is time consuming and frustrating.

  • Hi @Garrick 


    Can you please confirm if your file is online or offline ? If it's online, we can run a script to fix this display issue for which we would need your serial number and company file id by a Private Message. 


    Update: Issue fixed by running the scripts.

  • Hi @Garrick 


    Can you please confirm if your file is online or offline ? If it's online, we can run a script to fix this display issue for which we would need your serial number and company file id by a Private Message. 


    Update: Issue fixed by running the scripts.