ERROR WHEN UPDATING PRICING LEVELS

I'm tryind to update prices however keep recieving error 4077. 

From reading other posts, this can be rectified by MYOB support via a script run?

Hi copperrain 

As you have indicated, we do have a script that we can run over a company file that does aid clients with that 4077 import error message. In order to do so, we would need for you to confirm that information relating to the file i.e.:

• Where the company file is stored i.e. online or local
• What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
• What is the company file ID - Help>>About AccountRight

Once we have that information, we should be able to identify the required file in our systems and arrange for the necessary script to be run for you.

Hi Steven

File is online

7410

2

Thank you

Thank you it did.  Now my next problem is in Customer Cards - no option to select "Price Level" in the export options.

Hi copperrain 

The price levels fields not being able to exported or imported in AccountRight Standard is something that has been brought up with the required team. Although, at this stage, we don't have a timeframe for when that functionality will be available. In the meantime, it is a case of running the Card List [Detial] report to view that information or if you are looking at updating that record a manual process via opening the actual card itself.