Forum Discussion
Hi JimP,
Thanks for posting your concern in the forum.
I'm sorry to hear about your difficulties with generating the correct values for your job report. In my understanding, if both the expense and the income are connected to the job number, this should also be shown in the report. I recommend checking if the date range of the report matches the transaction dates.
If the issue persists after checking the dates, please send us the following information and we'll investigate possible causes of the data not appearing.
- A screenshot of the transaction is missing from the report.
- A screenshot of the report showing the date range that covers the transaction.
Let us know if you require any other assistance.
Thanks,
Genreve
Actually I think I might understand the reason, can you confirm?
I have used a stock code to process these transactions, the code has buy/sell/inventory all selected. I invoiced the customer using an indent code (buy/sell only) as I am still waiting for more freight invoices. The first freight invoice does not show because it's gone into inventory? When I have all the freight invoices entered into the stock code, I will hange the indent code to the correct stock code - that will then show the correct cost, no need for the job function. I used the job number on all transactions regardless.
Does that make sense?
- Genreve_S2 years agoMYOB Moderator
Hi JimP,
Thanks for the response.
Unfortunately, I wasn't able to understand your response completely as I don't know what you mean by stock code. If you still need further help, may I ask you to explain what you did further?
Let us know if you require any further assistance.
Thanks,
Genreve
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