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dg4's avatar
dg4
User
11 months ago

exporting data

I'm trying to export sales - sales type item sales - status orders.  My report has exported invoices as well!

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  • Celia_B's avatar
    Celia_B
    MYOB Moderator
    11 months ago

    Hi dg4,

     

    Thank you for your post and welcome to the community forum.   

      

    Thank you for expressing your concern. In this regard, when exporting data, you can choose export options for some of the things you can export. You will choose this option for the Import and Export Assistant. The selection varies depending upon the type of information you are exporting. You can check out this Help Article: Exporting data for more information. 

     

    If you need further assistance with this, please feel free to post again. We are happy to assist. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 

      

    Thanks, 

    Cel

     

      • gavin12345's avatar
        gavin12345
        Ultimate User
        11 months ago

        Hi dg4 

         

        This is a known issue in MYOB. If you use orders, when you convert to an invoice, MYOB hides the Order but leaves it in the file. When exporting, there is a bug an orders are also included even when not selected. You need to sort the export and remove the orders (or get MYOB to fix the bug ;). FYI this does not affect your file accuracy. 

         

        If your file gets too big due to the number of converted orders, there is a myob specialist who can remove the Orders out of the system, saving space and improving performance.

         

        Regards

        Gavin