Forum Discussion

JohnFu's avatar
JohnFu
Experienced User
2 years ago
Solved

How to check log of purchase order deleting?

We keep losting Purchase orders in MYOB AccountRight. I know there are no way to restore a deleted records in MYOB  is there any log to check if the purchase order ever exist? or when and who delet...
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi JohnFu

     

    Thanks for the update. Apologies for the delayed response.

     

    You would need to check this Help Article Auditing your records to provide you with more information and instructions with this. However, you can only see the report list for each User ID. You would need to filter the report by transaction date to see what work was done or changes on a particular day.

     

    I would also suggest posting the functions that you would like to see implemented into the system on our AccountRight Idea Exchange board.

     


    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

gavin12345's avatar
gavin12345
Ultimate User

Hi JohnFu 

 

Another possibility is that the order has been converted to a bill. When a user does this, the Order 'disappears' and can only be seen by Exporting to a file.

 

Regards

Gavin

JohnFu's avatar
JohnFu
Experienced User
2 years ago

Thanks,

I searched in all not in open order, seems MYOB has no way to check delete activity log.

 

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    2 years ago

    Hi JohnFu

     

    Thanks for the update. Apologies for the delayed response.

     

    You would need to check this Help Article Auditing your records to provide you with more information and instructions with this. However, you can only see the report list for each User ID. You would need to filter the report by transaction date to see what work was done or changes on a particular day.

     

    I would also suggest posting the functions that you would like to see implemented into the system on our AccountRight Idea Exchange board.

     


    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth