Forum Discussion

JessArmstrong's avatar
JessArmstrong
Contributing User
4 years ago

Importing sales item data error -90

Hi there, I have followed your instructions to export data (Sales - Items) to a .txt template and have then edited the date only, saved as .txt and attempted to import and get the following error mes...
  • Mike_James's avatar
    Mike_James
    4 years ago

    Hi JessArmstrong , welcome to the forum. Are you able to attach the file you are importing (provided the content is not sensitive), and the log file?

     

    Does the text file being imported have {} on line 1, no blank line between the header line and the first invoice, and no blank lines at the end?

Mike_James's avatar
Mike_James
Ultimate Cover User
4 years ago

Hi JessArmstrong , welcome to the forum. Are you able to attach the file you are importing (provided the content is not sensitive), and the log file?

 

Does the text file being imported have {} on line 1, no blank line between the header line and the first invoice, and no blank lines at the end?

  • JessArmstrong's avatar
    JessArmstrong
    Contributing User
    4 years ago

    Hi, that advice seems to have fixed my first error but now I have an error message saying it cannot find the customer.  Files are attached.  I have altered the customer name for senstitivity purposes but had imported this file having only changed the date, deleting additional rows and inserting the {} as recommended.  I would have expected this to create a draft invoice as I have only exported a sample of fields from the Sales - Item template to modify.  Is this the correct process?

     

    Thanks,

    Jessica.

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      4 years ago

      Hi JessArmstrong , the first two lines of your text file need to be prepared as follows:

       

      {}
      Co./Last Name First Name Invoice # Date Customer PO Item Number Quantity Description Inc-Tax Price

       

      Then your invoice lines as they are, but I think you'll need to add columns for :

      ex-tax price

      net line total

      inc tax line total

      tax code

      tax amount

      • JessArmstrong's avatar
        JessArmstrong
        Contributing User
        4 years ago

        Tried a few other attempts, importing the following fields having first exported, changing the date only, then reimporting, (note net line total and incl tax line total not available).  Got the same error code 190 - customer not found.  Any other ideas?

         

        Co./Last Name,First Name,Invoice #,Date,Customer PO,Item Number,Quantity,Description,Price,Inc-Tax Price,Total,Inc-Tax Total,Tax Code,Non-GST Amount,GST Amount,Card ID
        {}

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