Forum Discussion

JessArmstrong's avatar
JessArmstrong
Contributing User
4 years ago
Solved

Importing sales item data error -90

Hi there, I have followed your instructions to export data (Sales - Items) to a .txt template and have then edited the date only, saved as .txt and attempted to import and get the following error mes...
  • Mike_James's avatar
    Mike_James
    4 years ago

    Hi JessArmstrong , welcome to the forum. Are you able to attach the file you are importing (provided the content is not sensitive), and the log file?

     

    Does the text file being imported have {} on line 1, no blank line between the header line and the first invoice, and no blank lines at the end?

Mike_James's avatar
Mike_James
Ultimate Cover User
4 years ago

Hi JessArmstrong , the first two lines of your text file need to be prepared as follows:

 

{}
Co./Last Name First Name Invoice # Date Customer PO Item Number Quantity Description Inc-Tax Price

 

Then your invoice lines as they are, but I think you'll need to add columns for :

ex-tax price

net line total

inc tax line total

tax code

tax amount

JessArmstrong's avatar
JessArmstrong
Contributing User
4 years ago

Tried a few other attempts, importing the following fields having first exported, changing the date only, then reimporting, (note net line total and incl tax line total not available).  Got the same error code 190 - customer not found.  Any other ideas?

 

Co./Last Name,First Name,Invoice #,Date,Customer PO,Item Number,Quantity,Description,Price,Inc-Tax Price,Total,Inc-Tax Total,Tax Code,Non-GST Amount,GST Amount,Card ID
{}

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    4 years ago

    Hi JessArmstrong , the Braces should be on line 1, above the column headings.

    • JessArmstrong's avatar
      JessArmstrong
      Contributing User
      4 years ago

      I tried that after re-reading your response.  MYOB then doesn't recognising the column headings to match, refer enclosed.  Note, I have altered the customer name for privacy purposes.  I think the {} have to come between the header and first line of data - is that correct?

       

       

       

      • Mike_James's avatar
        Mike_James
        Ultimate Cover User
        4 years ago

        Hi JessArmstrong , looks like an import into v19. Please remove the braces (delete the line), and try again.

         

        Braces tell MYOB the import file is formatted for Accountright Live. 

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