Forum Discussion

Learoy's avatar
Learoy
Trusted Cover User
2 years ago
Solved

Importing text file

Hello,   I am trying to update the selling price of some of our items using the export/import method. I managed to do it successfully on a back up version of our MYOB file. But when I tried to do ...
  • Learoy's avatar
    Learoy
    2 years ago

    Thank you, Genreve, for that article about the import error log.

     

    I have checked the format of what I am trying to import and will try again. 

     

    Regards,

    Learoy

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Learoy, 

 

Thanks for reaching out. 

 

The logs of the import would be able to provide information on which items were skipped. May I get a screenshot of the import log? 

 

We are looking forward to your reply. 

 

Cheers, 

Genreve. 

 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi Learoy,

       

      Thanks for responding. 

       

      In the error log, there is the warning 240 which was recorded still but with a warning for 329 records. There is also an error is -1015 for 4 records that were skipped. In the error log you could scroll down and find those records with the heading -1015, those are the ones that are skipped and could be corrected for the import file to have no issues. 

       

      Here is a help article Import error log to help you understand the import file. 

       

      Let me know if you require further assistance with this. I'm happy to assist you. 

       

      If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
       

      Cheers, 

      Genreve

      • Learoy's avatar
        Learoy
        Trusted Cover User
        2 years ago

        Thank you, Genreve, for that article about the import error log.

         

        I have checked the format of what I am trying to import and will try again. 

         

        Regards,

        Learoy

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