Incorrect Accounts Receivable statement
Hi, One of my customers had multiple open invoices (for $150each). He made a payment of $500. I used that payment against multiple invoices. eg. there were 8 open invoices for $150 each for that cu...
Forum Discussion
Hi yoshu,
It could be that the incorrect Accounts Receivable statement was due to the statement date not including the application date of the credit. Try expanding the statement date to see if this shows the correct figures. If the figures still appear incorrect, please reach out to our support team through Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount for further assistance.
Regards,
Shella
