Forum Discussion

Camille86's avatar
Camille86
Experienced Cover User
3 years ago

Inventory Quantity displaying wrong figures

Hi Guys,   So we have had this problem since October 2021 and thought it would resolve with further updates but it hasnt. Basically when you are typing up an order and put the code in the item com...
Melisa_D's avatar
Melisa_D
Former Staff

Hi Camille86, 

 

Thanks for your post and sorry for to see that no one has replied to you yet. If you're still having troubles with this can you please provide a screenshot of that items information window, please go to inventory > item list > select the item via the blue arrow > Screenshot this window so we can take a look into this for you. 

Camille86's avatar
Camille86
Experienced Cover User
3 years ago

Hi

Serial Number: 2878

File ID: 1

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi Camille86, 

     

    Thanks, I've had the script run over the file now. 

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Camille86's avatar
      Camille86
      Experienced Cover User
      3 years ago

      Hi Melisa,

      Still hasn't changed anything. It seems to be only for one Supplier.

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        3 years ago

        Hi Camille86, 

         

        Sorry can you please clarify what you mean by it seems to be for only one supplier, is it the 1 particular item ? If so, is it for the item you provided the screenshots of ?